Following government guidance, we have now moved to remote / online learning for all of our study programmes. At present, we do not know how long this will be the case – we are closely monitoring the situation and will provide further information and advice as it is known.

We continue to fully support all of our students, making sure that no one is disadvantaged during this period. We have made all necessary arrangements to continue to support our students with additional needs and EHCPs, be it on site or by a variety of remote means in order maintain personal support. We are also working with external agencies. 

Although our staff are predominantly working from home, we are still working hard to support our current and prospective students. Your enquiries are important to us, so please contact us by email –, by completing our online enquiry form or by joining a LIVE CHAT using the green button on the bottom right of this page or clicking here.

Below are some frequently answered questions which you may find helpful at this time. Bill Meredith, Principal and CEO of Riseholme College, regarding how Riseholme will continue to operate as lockdown is lifted.

An update from Bill Meredith, Principal and CEO, regarding COVID-19

Government Advice

You must follow Government advice about how to stay safe and protect yourself and others. Visit their website for more information.

Department for Education Helpline

Visit the Department for Education Helpline for guidance on any education related questions, from early years up to universities. 

Call: 0800 046 8687


8am – 6pm (Monday to Friday)

10am – 4pm (Saturday and Sunday)

Frequently Asked Questions

Support for Students

How will my lessons and lectures be delivered?

Since Monday 23rd March, all teaching is being delivered remotely, online and via telephone support where necessary. Students have full access to our virtual learning environment, to their college emails and iLearn.

We are currently working hard looking at options regarding re-opening the college, when the government deem it safe to do so. In the meantime, we are currently continuing to deliver remote teaching until the end of this half term on Friday 22nd May.

During this time it is important that our students focus on their work and continue with their learning and assessments, to ensure they achieve their expected grade and to support their progression onto further study, employment, higher education and/or an apprenticeship. At this stage and in most instances, we should have all of the necessary evidence to be able to award qualifications.

Some students may be required to continue after 1st June to make sure they have enough evidence to be awarded their license to practice and others, additional support with progression and transition. We will contact those students directly to advise.

As always, our tutors, Student Services and Health and Wellbeing teams are on hand to answer questions and provide support and guidance during this time. Please get in touch if you have any questions.

What will happen with exams and assessments during this period if I am unable to access the college site?

The impact of the current pandemic outbreak is not yet known. The college is working closely with examining and awarding bodies and University partners. Once more information is available about any changes to coursework and exam timetables, this will be communicated. Students should continue with their studies from home with the support of their course tutors and lecturers. The Government has made assurances that no student will be disadvantaged as a result of the current situation.

Are college facilities still available at this time?

No. The college continues to follow Government guidance which means that the college is delivering its teaching and learning systems through electronic methods. This prevents the necessity for students and teaching staff to be on site. 

This includes the college's residential accommodation.

There is in place support for some students identified in need, if access to the site is required please do discuss this with your tutor, please do not turn up without prior arrangements being confirmed. This is being continually monitored and adjustments made where necessary.

How do I access Health and Welfare support remotely?

Our Student Services team, including the Health and Welfare Officer, will continue to provide support during term time. Students can also access a wide range of Health and Welfare advice, guidance and support via iLearn. Emails have been sent to students detailing the support available during this time. 

How do I access my remote learning resources?

All teaching is now accessible online and can be accessed via iLearn.


I receive financial support while at college, will this continue while I’m not on site?

Any student who currently receives a bursary, maintenance allowance or free school meals will continue to do so. Direct communication has been sent to those concerned via email. 

For any student experiencing significant hardship and wishing to access funds, support is available through our Student Services Team. 

Further Education: Charlotte Tabor –

Higher Education: Zoe Daddy –

I attend college and pay for my tuition fees myself. Will I still need to pay if I am not on site?

Yes. The college is still operating and will continue with its current online delivery model until further Government advice is given.  

For any student experiencing significant hardship and wishing to access funds, support is available through our Student Services Team. Please contact:

Further Education: Charlotte Tabor –

Higher Education: Zoe Daddy –

I am no longer in my college residential accommodation. Will I have to pay?

Without a clear understanding of how the current situation will develop and what the time scales will be, the college will not be assuming a return to the college residential accommodation for the summer term, which commences 20 April.

The college, therefore, will not be seeking payment for residential accommodation for the summer term.  Should students be able to return to accommodation during this term, pro-rata charges will apply and will be communicated as necessary. Room deposits will be refundable at the end of the college year, or earlier if the situation dictates.

I have booked on to and paid for a short course. Will I receive a refund?

The college is following current Government advice but hopes to resume practical course delivery as soon as possible. With this in mind we have postponed the delivery of some of our short / practical courses. We will re-appraise this situation when Term 3 resumes and will provide further information in due course.

Safeguarding at Riseholme College during COVID-19 Restrictions - 8 April 2020

As a result of the COVID-19 outbreak there may be additional or different pressures on students and those caring for or living with them. The College recognises these changes and has put systems in place to support those students requiring pastoral or financial assistance. The College staff remain central to the delivery of this support and students can access timely and appropriate support for a range of needs. 

During the COVID-19 situation, the College’s Safeguarding Policy is fundamentally the same and any issues would be communicated in line with the timeframes and expectations identified within the College policy. There will, as always be a Designated Safeguarding Lead or Deputy Designated Safeguarding Lead available, including over the Easter holidays. 

The contacts for all issues will be through the Bishop Burton College phone number. This will be the quickest method of communicating at present.  This number will be answered 24 hours per day and a message will be passed onto the Safeguarding Team who will then respond.  The number is 01964 553000 – it will be answered by a Warden.

For information - the most vulnerable groups within the College have been identified and these following groups have had specific arrangements put in place:

  • Looked After Children
  • Care Leavers
  • Students with an EHCP

Each of these students has had an individual plan which has been shared with other agencies involved in their care, including where appropriate, their social worker. In addition, the following groups have had specific arrangements around contact and support from the College:

  • Students identified as ‘high risk’ through the College’s risk assessment process.
  • Students who, prior to the lockdown status were receiving counselling through College.

These students have all been contacted by phone by a dedicated Student Contact Team. Details of external agencies have been passed on and, where possible and requested, telephone counselling has continued. The Student Contact Team will continue to make contact with these students regularly and at a minimum of once per fortnight. Students within these groups have the contact details of staff at college who can support them.


We understand that things are uncertain right now, but we are here and are working hard to support you and the decisions you are making about your future. The Government has assured all students that they will still be awarded qualifications this year, therefore you will get the recognition you deserve for the work you have done, whether it is towards GCSEs, A Levels or Vocational Qualifications.

Our entry requirements will in essence remain the same and we will rely on schools and college to provide grading as determined by Government guidance.

Given recent developments, it is worth stressing that we will assess every student application on its individual merit and circumstance. Our aim is to ensure that no student is disadvantages because of the extraordinary circumstances we find ourselves in. 

We are still accepting applications for college and university level courses via our website and UCAS.

I have already had an interview and have been offered a place? Does this still stand?

Yes. We will honour any offer that has already been made.

We will be flexible in our approach and will allow for some movement of students between course levels during the first 6 weeks, based on our own initial assessments.

I have applied to the college but haven’t had an interview? What will happen?

Don’t panic, one of our tutors will be in touch to discuss your application over the phone as soon as possible. Due to current circumstances, this may take a little longer than usual, but we are still working hard to talk to everyone individually. A verbal offer can be made at this point, which will be followed up and confirmed by email from our Admissions Team.

If you have any concerns or questions about your application, please contact our Admissions Team –

How will my GCSEs, AS Levels or A Levels be graded?

OFQUAL, the regulator for qualifications in England, has today (3rd April) released information about how grades will be calculated for this summer’s GCSE, AS and A level qualifications. Please find all you need to know here.

When will exam results be announced?

A Level results in England will be released on 13 August 2020, with GCSE results to follow on 20 August.

We are expecting further announcements from other awarding bodies in the coming days.

When will I find out how to enrol and what equipment I need for my course?

In response to the current situation regarding coronavirus, we are currently working hard to develop our enrolment plan for summer. If you have accepted a place to join us for the next academic year, we'll be in touch as soon as everything has been confirmed. The information you will receive will include details on how to enrolment, the equipment you will need for your course, a reading list etc.

Is there anything I can do whilst waiting to start my course?

We want to make the next stage in your future as easy and as smooth as possible, whether your coming to us straight from leaving school or after a break in education. That’s why we're developing our Stepping Forward transition to college support programme. 

If you've accepted a place on a college level course with us, we'll be in touch via email about how and when to access this information. 


20 JUNE 

10AM - 1PM



Services to Business / Apprenticeships

Our apprenticeship provision is operating on a remote learning basis. The support from our Services to Business team continues to be available for our apprentices and our businesses. Our apprentices can continue their learning and development while working remotely from home.

For advice or information, please contact our dedicated apprenticeship team at

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